Users of cryptocurrency exchange QuadrigaCX are facing significant delays on withdrawing crypto from their accounts. Some $19 million of funds were frozen by the Canadian Imperial Bank of Commerce (CIBC) only to be recently released after a court dispute. The December death of CEO and founder Gerald Cotten has also left QuadrigaCX users groping for answers on social media. Interim President Aaron Matthews hopes to address the backlog of requests and diversify banking options to protect the exchange in the future.