😵 [Analysis] The four UX problems when designing blockchain-based smart contracts – Yuval Keshtcher

There are four major hurdles for when trying to design optimal user experiences for blockchain technology and smart contracts:

• Inconsistent design of smart contracts and crypto wallets – User interfaces are designed differently and applications vary in the capabilities they offer, and users must re-learn how to do things each time they use a different wallet or payment processing system.
• Smart contracts require knowledge of cryptocurrencies – The concept of managing keys can be complex and requires a high learning curve before diving deep into the world of cryptocurrency. Smart contracts require extra effort because they place the workload on the user who has to download a cryptocurrency wallet application before making purchases.
• Slow and tiring transactions – On-chain transactions never have been well suited for in-store purchases and only work reasonably well for online purchases, sometimes.
• Lack of regulations and user unfamiliarity – Since it’s a new and unregulated market, many hackers lure uneducated users to send their info. Also, uneducated users can do all kind of crazy mistakes like sending their money to the wrong address.